Privacy Policy

CrossFit Main Line ("we," "us," or "our") operates crossfitmainline.com and three gym locations in Ardmore, Plymouth Meeting, and Wayne, Pennsylvania. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or providing us your information, you agree to this policy.

Information We Collect

We collect information you provide directly to us, including:

• Contact information — your name, email address, phone number, and mailing address when you submit a form, claim an intro offer, request pricing, book a trial, apply for a job, or sign up for a membership or program.
• Membership and account information — details related to your membership, class attendance, program enrollment, and communications with our coaches and staff.
• Payment information — billing details processed securely by our payment providers. We do not store full payment card numbers on our servers.
• Usage data — information collected automatically when you visit our website, such as your IP address, browser type, pages visited, and the date and time of your visit.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services, classes, and programs
• Respond to your inquiries and schedule trial classes, sessions, and appointments
• Send appointment reminders, class updates, and account notifications
• Process payments and manage memberships
• Send you information about our services, offers, and events (with your consent)
• Improve our website, services, and member experience
• Comply with legal obligations

SMS / Mobile Information

When you provide your mobile phone number and opt in to receive text messages from CrossFit Main Line — for example, by submitting a form on our website or signing up at one of our locations — we may send you SMS messages such as appointment reminders, trial confirmations, class updates, account notifications, occasional promotions, and customer support messages.

• Opt-out: You can opt out at any time by replying STOP to any message. After you opt out, you will no longer receive SMS messages from us.
• Help: Reply HELP to any message for assistance, or contact us using the information at the bottom of this page.
• Frequency: Message frequency varies.
• Rates: Message and data rates may apply.

For complete details about our text messaging program, see the SMS / Text Messaging Terms & Conditions in our Terms of Use.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to remember your preferences, understand how visitors use the site, and improve your experience. We may use analytics services that collect aggregated, non-identifying usage data. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly without them.

How We Share Information

We share personal information only with service providers who help us operate our business — such as scheduling, payment processing, and communications platforms — and only as needed to provide our services. These providers are obligated to protect your information. We may also disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition. We do not sell your personal information.

Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. We use commercially reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online. Youth program enrollments are completed by a parent or legal guardian, who provides the contact information for the account. If you believe a child has provided us personal information, contact us and we will delete it.

Links to Other Websites

Our website may contain links to third-party websites, such as social media pages and maps. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

Questions about this Privacy Policy or your information? Contact CrossFit Main Line at any of our locations:

CrossFit Main Line Ardmore
210 W. Lancaster Ave, Ardmore, PA 19003
Phone: +1 610-601-2996
Email: Ardmore@CrossFitMainLine.com

CrossFit Main Line Plymouth Meeting
4110 Butler Pike, B102, Plymouth Meeting, PA 19462
Phone: +1 610-890-6713
Email: PlyMtg@CrossFitMainLine.com

CrossFit Main Line Wayne
125 E Swedesford Rd, Suite 267A, Wayne, PA 19087
Phone: +1 610-510-4296
Email: Wayne@CrossFitMainLine.com

Please also review our Terms of Use, which include the full SMS / Text Messaging Terms & Conditions for our text messaging program.